Engaging employees, retaining talent and building a succession plan to ensure you have the right people to fill the right positions at the right time requires an ongoing investment in your employees.

How many of you have read the popular book, The Five Behaviors of a Dysfunctional Team by Patrick Lencioni?

I have had the pleasure of collaborating on a number of occasions with a successful global pharmaceutical company that has invested the time, energy and expense to create customized competency models and corresponding development pathways for three critical positions in their organization.